FAQ

Frequently Asked Questions

How do rentals work?

Either call us at 407-437-6161 or contact us and let us know your rental needs. Rental periods are usually 24 hours long.

What hours are you open?

Sunday 8:00 AM to 10:00 PM
Monday - Friday
10:00 AM to 5:00 PM
Saturday 8:00 AM to 10:00 PM

We try to accommodate off hours if needed.

How do deliveries work?

We will work with you to determine a suitable time to deliver before your event starts. On the day of delivery we will setup all equipment at the designated area.

How do I book my rental?

For deliveries, we require a $40 booking deposit that is applied towards the total. 

For customer pickups, the balance must be paid in full to book.

We accept Zelle, Venmo or we can send you an invoice via email through SumUp.

The booking deposit is refundable up until two weeks before the event date.

When do I pay the remaining balance?

The remaining balance is due at time of delivery. We accept Zelle, Venmo, Cash, Apple/Google Pay and Debit/Credit cards.

Due to a new policy we must take payment before releasing equipment.

Is there a delivery fee?

For deliveries in Orlando, there is a minimum $25 delivery fee. Deliveries outside Orlando start at $35.

Do you do same-day rentals?

Yes, but we charge a $10 convenience fee.

Can I pick up equipment?

Yes! We require pickups to be paid in full to book and a copy of a government issued ID.

Do you setup equipment?

Yes, we do!

Are customers responsible for damaged equipment?

You are not responsible normal wear and tear on equipment.

However, if equipment is damaged due to negligence you will be responsible. We strive to keep our equipment clean and well maintained for you!